BC Direct Delivery
Herbal Dispatch Direct Delivery is the perfect solution for cannabis retailers looking for a streamlined ordering process. Our marketplace is here to make it easy for you to find and order the products you need for your cannabis retail store.
Enjoy a streamlined ordering process, same-day delivery in Greater Vancouver, and exclusive access to top-tier craft brands such as Golden Spruce, High Quadz, and Dabble Cannabis.
With Herbal Dispatch Direct Delivery, you can get the products you want when you need them.
Here's what you will gain access to when you become a dispensary partner:
• A growing marketplace of BC craft producers at your fingertips
• Access to SKUs that are unavailable at the BCLDB
• Mix-and-match products from different vendors
• Same-day delivery in Greater Vancouver
• No minimum orders and free delivery over $500
• Vendor support, training, schwag and more!
What are the benefits of Herbal Dispatch's Direct Delivery service?
As a member of our direct delivery marketplace, you will have access to exclusive products not available at the BCLDB, same-day delivery in Greater Vancouver, low minimum orders, and free delivery on orders over $500.
How do I place an order?
To place an order, simply login to your account and browse the marketplace. When you're ready to checkout, just click on the "Cart" button and follow the instructions to checkout. Not yet a member? Sign up for free today!
What is the minimum order?
There is no minimum order with Herbal Dispatch's Direct Delivery service. Orders under $500 will be charged a flat fee of $25. Orders over $500 are eligible for free delivery!
How much is shipping?
For orders under $500, a flat shipping fee of $25 will be applied. For orders over $500, shipping is free.
When will my order ship?
All orders placed and paid by 10 am PST will ship out the same business day. Orders paid after 10 am PST will ship out the next business day.
When will my order arrive?
If you are located in Greater Vancouver and you placed your order before 11 am, you can expect to receive your order by the end of the business day. If you are located outside of Greater Vancouver or placed your order after 11 am, delivery times will vary and can take up to 3 business days.
What payment options are available?
For Direct Delivery orders, we accept E-transfers or pre-authorized debit. Payment must be received before your order is shipped. E-transfer payments can be sent to firstname.lastname@example.org. Pre-authorized debit forms are available upon request.
How do I get ahold of customer support?
If you have any questions or need help placing an order, please reach out to our support team by email at email@example.com or by phone at 1-833-HDCC-420. We're available to answer your calls Monday to Friday from 9 am to 4 pm PST.
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